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Home Payments and Refunds What
What should be included on your shipment invoices?
2 Out of 4 Found HelpfulIncluding an invoice for your shipments is essential for ensuring a seamless transit to your recipient and may be required for certain international shipments. Depending on the shipment, different types of invoices may be accepted, but the retail value must always be declared. To ensure compliance with customs checkpoints, we recommend attachi...
Read MoreWhat are ShipShop Handling Fees
2 Out of 4 Found HelpfulShipping to the US using third-party provided or Amazon-partnered labels incurs the following handling fees: Envelopes USPS First Class (weight under 1lb) - $0.70 USPS Priority Envelope - $0.80 Parcels (USPS/UPS/FedEx) with dimensions up to 30" - $0.90 Dimensions up to 50" - $2.99 Dimensions 50" and above - $4.99 Additional Weight Fee on Parce...
Read MoreWhat is the cost of domestic returns?
2 Out of 4 Found HelpfulShipShop Domestic and UPS CA parcels require a Canadian Return fee, equivalent to the original postage paid plus applicable taxes, to be charged to your ShipShop account.
What payment methods are available?
3 Out of 4 Found HelpfulPay for your shipments quickly and easily with ShipShop credits. Add credits to your account using your credit card or PayPal, with a minimum of $10 for credit card payments and $50 for PayPal payments. Your credits are non-expiring and the unused balance can be used for future shipments. Enjoy the convenience of fast and secure payments with ...
Read MoreWhat are Postage Adjustments and other Carrier Expenses
2 Out of 4 Found HelpfulPostage Adjustments Our shipping carriers utilize automated systems to reweigh and remeasure all shipments upon arrival at their facility prior to delivery. Should there be any discrepancy between the carrier's assessment and the declared weight, dimensions, and packaging, the associated costs will be charged to your account. Which carriers r...
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